The Journey

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Supported large-scale laptop and desktop deployment, imaging, campus troubleshooting, ERP and website support, and day-to-day technology operations in high-volume education environments for K-5. I was the youngest BUSD member at 21, with my own classroom and primary technology curriculum.   This role emphasized the importance of cybersecurity, practical support, and consistency to ensure essential systems remained available for both staff and students.

I have worked in research and policy-adjacent environments within think tank and DoD environments, where documentation, access, reliability, and stakeholder trust were as critical as the technology operations themselves. These settings emphasized the importance of disciplined communication, operational accountability, and an understanding of the role cybersecurity plays, especially in environments where a small technical failure can impact much larger institutional objectives.

Supported secure Microsoft ecosystem migration, including Windows and Linux infrastructure, Citrix, Azure, and Intune, to enhance technology operations in higher education. This involved biomedical and imaging applications, as well as implementing role-based access controls for thousands of users across research and healthcare-linked operations. This work required both technical execution and sensitivity to continuity, access, and cybersecurity of protected information.